Privacy statement
At Landgoed Huize Bergen, we respect the privacy of all our guests on-site and the users of our website. We ensure that the personal information you provide to us is treated confidentially and stored securely.
We use your data to make reservations, request quotes, or contact inquiries as quick and easy as possible, for the execution of our services, and for any follow-up care and service after your stay. Without your consent, this data will not be used for commercial purposes.
Landgoed Huize Bergen only shares your personal data with partners involved in the execution of our services but never provides your data to third parties for commercial purposes.
What data do we collect from you and how do we use it?
We use your data to ensure that making a reservation, requesting a quote, or contacting us is as quick and easy as possible, for the execution of our services, and for any follow-up care and service after your stay. For this, we collect the following personal data:
Contact details: Name, address, email address, phone number, and company name.
This data is used to maintain contact with you regarding providing a quote or executing our services.
Payment details: Credit card information and bank account numbers.
We use this data to facilitate your reservation and to fulfill the invoice.
Demographic data: Gender, date of birth, nationality, and language preference.
This data is used to provide you with the best service and to make your stay as pleasant as possible. The demographic data can also be used to map out and achieve our commercial goals.
Personal characteristics or stay preferences: Dietary wishes and physical limitations.
We collect this data only when you provide it to us yourself or when we receive it from your travel agent/contact person for the reservation, and we use it only to provide you with the best service.
Business information: Including contact details of a company and its employees.
This data is used to conduct business with you.
Camera/video footage: Outside and in public areas.
We use this data solely for the safety of our guests and staff.
Other information you voluntarily provide:
We collect data that you place, send, or provide, such as a review you post about our accommodation or information you send us with a reservation, such as dietary wishes or physical limitations. This may also include voluntarily provided information that we receive in an application letter.
For all data, it applies that:
We only use it in accordance with European laws and regulations.
We use it to improve our website and services.
We never share or sell it to third parties without your explicit consent.
We do share it with our collaborating partners (see Partners and hotel services).
We do share it to comply with our legal obligations.
We retain it as long as legally prescribed.
We destroy digital and paper information in such a way that it cannot be restored.
Partners and hotel services
We may provide your personal data to third parties engaged by Landgoed Huize Bergen in connection with the execution of its services. These third parties will only process your personal data on behalf of Landgoed Huize Bergen.
An example of engaging third parties by Landgoed Huize Bergen includes engaging Hoteliers.com to process your online reservation, CreativeCreation when you fill out a contact form on the website, and, if you have given consent, Mailchimp for sending newsletters, or Drukwerkservice for sending postcards to business relations.
Another example is sharing your information with external service providers for hotel services to execute services you have requested from us, such as taxi service, restaurant reservations, or booking tickets for an attraction.
To the extent that Landgoed Huize Bergen provides personal data to third parties, it does so in accordance with relevant privacy legislation and only with partners that comply with this privacy legislation.
Without your consent, Landgoed Huize Bergen will never provide your personal data to third parties for commercial purposes.
Children under 18 years
We do not intentionally collect personal data from children under 18 years old. As a parent or legal guardian, you should not allow your child to submit personal information to us without your consent.
Cookies
The website of Landgoed Huize Bergen only places cookies that are necessary for the functioning of the website. Landgoed Huize Bergen uses data about the use of the website for processing requests, but also to analyze visitor behavior on its website to provide better service. Data collected via cookies is only used anonymously by Landgoed Huize Bergen.
On our Cookie Policy page, you can see which cookies Landgoed Huize Bergen uses.
If you do not want cookies to be placed, you can easily disable cookies through your browser. You can find out how to do this on the website of the Consumer Association. However, it is possible that some functions and services, on our and other websites, may not function correctly if cookies are disabled in your browser.
Modifying or Deleting Data
If you would like an overview of the personal data that Landgoed Huize Bergen processes about you, you can send a request for access along with a copy of a valid ID to the address below.
If your data appears to be incorrect or you otherwise have objections to the processing of your personal data by Landgoed Huize Bergen, you can request Landgoed Huize Bergen to correct, supplement, delete, or restrict this data if it is factually incorrect, incomplete, not relevant, or otherwise processed in violation of legal provisions. You can send your request to the address below.
If you no longer wish for your personal data to be used by Landgoed Huize Bergen for marketing purposes, you can inform Landgoed Huize Bergen of this by sending a request to info@huizebergen.nl.
Changes to Privacy Statement
Landgoed Huize Bergen reserves the right to amend this Privacy Statement. You are requested to consult this Privacy Statement regularly so that you are aware of any changes.
Questions and Feedback
We regularly check whether we comply with this Privacy Statement. If you have questions about this Privacy Statement, please contact us at:
Landgoed Huize Bergen
Glorieuxlaan 1
5261 SG Vught
073 658 04 00
info@huizebergen.nl